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Privacy Policy  |  SMS Terms and Conditions 

Privacy Policy

We are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal information when you receive text messages from us. By subscribing to our text messaging service, you consent to the practices described in this policy.

1. Information We Collect:

We collect and use your personal data (telephone number and message content) to offer, enhance, and personalize our services. This may include responding to inquiries, sending service updates, and delivering communications tailored to your preferences.

  • Name.
  • Email address.
  • Telephone Number: We collect your mobile phone number to send you text messages.
  • Message Content: We collect the content of the messages you send and receive from us.
  • Opt-In Information: If you opt to receive text messages from us, we will store your consent information.
  • Other information provided when interacting with our website or services.

2. Use of Your Information:

  • To send text messages related to Empire South Realty’s personalized services.
  • Communicate with you for customer service and support.

SMS Communication Data
By consenting to receive SMS communications, you agree to receive messages related to our services, such as:

  • Notifications (specific to Property Owners Association and Individual Property); share any news or notifications about tasks that need to be completed.
  • Follow-up messages.
  • Reminders to submit payments for the Association Dues. 

 

3. Usage Data

We automatically collect certain information to improve our services. This may include:

  • Device’s IP address
  • Browser type
  • Pages visited
  • Time spent on those pages

4. Tracking Technologies and Cookies

We use cookies, beacons, tags, and scripts to monitor activity and store certain information. You can manage cookie preferences through your browser settings.

5. Data Sharing Restrictions

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.

This is clearly stated to ensure that personal data is not shared for marketing purposes.

6. Opting Out:

  • You have the right to opt out of receiving text messages from us at any time. To do so, reply with “STOP” to any message you receive from us. Once you opt out, you will no longer receive messages from our company.

7. Changes to this Policy

  • We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please contact us at 855.209.5166

SMS Terms & Conditions

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from Empire South Realty, you may receive messages related to the following:

  • Notifications (specific to Property Owners Association and Individual Property); share any news or notifications about tasks that need to be completed.
  • Follow-up messages.
  • Reminders to submit payments for the Association Dues.

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per month related to your Property Owners Association.

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt-in to receive SMS messages from Empire South Realty in the following ways:

  • Verbally, during a conversation
  • By submitting an online form and clicking in the opt-in check box
  • By filling out a paper form

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:

If you are experiencing any issues, you can get help directly from us at 855.209.5166

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, visit our Privacy Policy and Terms and Conditions pages, or contact us at 855.209.5166
  • Message frequency may vary

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Privacy Policy  |  SMS Terms & Conditions